{"id":1743,"date":"2024-09-03T16:20:10","date_gmt":"2024-09-03T16:20:10","guid":{"rendered":"https:\/\/assistancenurse.com\/?page_id=1743"},"modified":"2025-08-16T08:25:37","modified_gmt":"2025-08-16T13:25:37","slug":"faq","status":"publish","type":"page","link":"https:\/\/assistancenurse.com\/es\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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FAQ'S<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIf my flight to Bogot\u00e1, Medell\u00edn and Cartagena is delayed, will I still find someone to pick me up?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Of course! Our priority is your well-being. You can have the peace of mind of knowing that someone trustworthy will be waiting for you, regardless of the conditions or different situations that may arise during the trip.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIf I do not like the hotel I've chosen, can I change it once I'm there?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes. The comfort of each patient and their companions is extremely important to us. Although we try to ensure that the hotel that is chosen from the beginning meets your expectations and needs, we will be at your disposal to find a different accommodation if required. The change of hotel \/ apartment may imply changes in the rates.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs it possible for a Nurse to accompany me during all trips to the city?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

It is possible. According to the need or request of the patient, the accompaniment by a bilingual nurse will be scheduled. However, we also have bilingual caregivers who can provide accompaniment when the care required is less critical. These options can be combined to fit the different requirements of each specific moment, and the budget.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDue to my medical condition, I cannot carry heavy objects. Can someone help me with this?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Of course. During your arrival and return our drivers will be in charge of loading and unloading heavy luggage. However, if you require this type of assistance in other occasions, we are just a phone call away.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIf I travel with children, will you help me find childcare for them?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We can have the baby sitter service arranged, but it must be requested with prior notice and is subject to availability.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat activities are there in the city?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Our city has a wide sports, cultural and gastronomic offer?:<\/p>

  • Eco-therapeutic outings<\/li>
  • Museums and art exhibitions<\/li>
  • Community Engagement<\/li>
  • Food tour<\/li><\/ul>

    We can develop an activity plan according to the group.\u00a0Let’s talk about it!<\/u><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWill you accompany me during exams and medical appointments to translate what the doctor says?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    Facilitating effective communication with the environment is one of our promises and good communication with the treating physician and in diagnostic tests is absolutely necessary. Some health providers have a service for international patients. Others do not. This is why we have different support plans that are tailored to your needs. Regardless of the chosen plan, it will always be possible to have the support of someone to carry out the translation during appointments. Either with a caregiver or a permanent bilingual nurse, or by coordinating the accompaniment specifically for scheduled appointments.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIf an emergency occurs during my stay, how are you prepared to react?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    Although no one wants an emergency situation, it must be anticipated. That is why all members of our team are certified licensed nurse with basic life support certification (BSL).<\/p>

    In addition the hotels and lodgings with which we work have a \u201cprotected area\u201d service that covers all cases of urgencies and medical emergencies.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIf I buy lodging and transportation services through Asssistancenurse.com, are they more expensive than if I take them directly?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    No. We charge a fixed fee for our advisory and accompaniment services. All transportation, lodging, tourism costs, among others, are transferred and reported to our clients in an itemized quote. This guarantees transparency in the provision of our services. Our agreements with hotels and lodging services allow us to offer you the best possible prices.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan you help me with currency exchange?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    We can program the accompaniment, transportation included, to and from a legally constituted agency for currency exchange, thus guaranteeing the security of the transaction. In addition, we previously take care of listing in each of them to obtain the greatest benefit from the exchange.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you receive payment in cash?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    We receive all means of payment: Wire transfer, credit or debit card, cash in pesos or dollars (the cost in dollars will be defined based on the TRM of the day the rate is agreed).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIn addition to English and, Spanish can I receive care in other languages?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    We can manage the translation service according to your requirement. The cost of these services will be defined taking into account the availability in the requested language.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you have wheelchairs to rent?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    We arrange the rental and transport of medical equipment and accessories, according to your need, with selected suppliers.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIf I need special food, can you get it?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    Hotels with food service included offer the possibility of providing you with a specific diet plans. This is predefined for postsurgical patients. Other requests must be made with prior notice and may be subject to variations in the rate offered. For stays in studio apartments or apartments with hired housekeeping service, the menu will be agreed in advance.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat kind of precautions should I have when being in Bogot\u00e1, Medell\u00edn and Cartagena?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    Although we would like the reality of our country to be different, it is necessary to warn that there are security risks. We prevent these risks by carefully choosing the areas of hotels, lodgings and others where you will move. The permanent accompaniment and the included transport service also offer greater security.<\/p>

    However, it is important to:<\/p>

    • Avoid wearing fine jewelry outdoors.<\/li>
    • Limit the use of cell phones or other devices when going out to the street or during car transfers.<\/li>
    • Make all inquiries and requests to the Asssistancenurse.com<\/strong> team or reception staff at the hotels.<\/li>
    • Follow the self-care instructions.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
      \n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      FAQ’S If my flight to Bogot\u00e1, Medell\u00edn and Cartagena is delayed, will I still find someone to pick me up? Of course! Our priority is your well-being. You can have the peace of mind of knowing that someone trustworthy will be waiting for you, regardless of the conditions or different situations that may arise during […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-1743","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/assistancenurse.com\/es\/wp-json\/wp\/v2\/pages\/1743","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/assistancenurse.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/assistancenurse.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/assistancenurse.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/assistancenurse.com\/es\/wp-json\/wp\/v2\/comments?post=1743"}],"version-history":[{"count":111,"href":"https:\/\/assistancenurse.com\/es\/wp-json\/wp\/v2\/pages\/1743\/revisions"}],"predecessor-version":[{"id":2400,"href":"https:\/\/assistancenurse.com\/es\/wp-json\/wp\/v2\/pages\/1743\/revisions\/2400"}],"wp:attachment":[{"href":"https:\/\/assistancenurse.com\/es\/wp-json\/wp\/v2\/media?parent=1743"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}